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About Veripaw

Trusted by pet parents since 2015

Veripaw has helped individuals navigate Emotional Support Animal and Service Animal needs for more than a decade. We serve customers nationwide with a simple, reliable, and supportive online process built around real people and licensed professionals.

ESA Letters from licensed mental health professionals

ESA Letter customers are connected with a licensed mental health professional for a live consultation to determine whether they qualify for an Emotional Support Animal. Veripaw works with a nationwide network of licensed professionals and matches you with a provider who is properly licensed in your state.

If approved, your ESA Letter is issued directly by the licensed mental health professional on professional letterhead and includes the provider’s license and contact information. Our ESA Letter service is designed to provide qualifying individuals with documentation that meets applicable Fair Housing Act requirements for requesting a reasonable housing accommodation.

Registration products & accessories

Veripaw offers lifetime ESA and Service Animal registration packages that include identification cards and certificates — available in both physical and digital formats — along with vests, collar tags, and other animal identification accessories.

Why pet parents choose Veripaw

  • Serving customers since 2015 — more than a decade of experience helping ESA and Service Animal owners.
  • Licensed professionals in your state — a nationwide network, matched to a provider licensed where you live.
  • Live consultation with a licensed mental health professional to determine eligibility.
  • Legitimate ESA Letters — issued directly by the provider on professional letterhead, with license and contact information included.
  • Fair Housing Act compliance — documentation designed to meet applicable requirements for a reasonable housing accommodation.
  • Nationwide service — available across all 50 states.
  • Simple online process — complete a brief assessment, schedule your consultation, speak directly with your assigned professional, and (if approved) receive your ESA Letter in your secure account.
  • Fast turnaround — expedited service can deliver qualifying ESA Letters in as little as 24 hours.
  • 100% money-back guarantee on ESA Letters if you do not qualify after your consultation, with additional guarantee coverage in certain landlord-denial situations.
  • Customer support 7 days a week — 9 AM–5 PM ET at (800) 436-4704.

Our commitment

With service available across all 50 states, dedicated customer support seven days a week, fast turnaround options, and a money-back guarantee for customers who do not qualify for an ESA Letter, Veripaw is committed to making the process straightforward, accessible, and easy to understand.

Contact us

Have questions? Our team is here seven days a week, 9 AM–5 PM ET.
Call (800) 436-4704 or email [email protected].

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